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FREQUENT ASKED QUESTIONS

THE MOST COMMON QUESTIONS

  • What is Sniff & Eat?
    Sniff & Eat is a scoopable, all-natural food topper for dogs and cats, designed to add flavour and functional nutrition to any meal. It’s perfect for picky eaters, pets with sensitive stomachs, or those on restricted diets.
  • Is it a treat or a supplement?
    It's both. Sniff & Eat combines the flavour pets crave with functional ingredients like taurine, flaxseed, veggies, and egg powder, making it an all-in-one daily booster.
  • Who is it for?
    Any dog or cat over 2 months of age. It's especially helpful for pets who are fussy, recovering, on bland diets, or lacking variety in their nutrition.
  • How do I serve it?
    Just sprinkle one scoop (approx. 10g) over your pet’s regular food. You can mix it in dry or add a splash of water to create a gravy.
  • Can I give it with prescription or veterinary diets?
    Yes! Sniff & Eat is designed to enhance mealtime without compromising your vet’s recommendations. Always check with your vet if your pet has allergies or dietary restrictions.
  • How often should I give it?
    Daily! One or two scoops per day is ideal for consistent support, and most pets love it enough to look forward to it every mealtime.
  • Is it safe for both dogs and cats?
    Yes — Sniff & Eat is formulated to be safe and beneficial for both. Each ingredient is approved for multi-species use and supported by vet nutritionists.
  • Does it contain common allergens?
    We avoid most major allergens, but some formulas include egg, and peanut powder. Always check the label if your pet has known sensitivities. Consult your vet if unsure.
  • Where is it made?
    All our products are proudly made in Australia in a certified food-grade facility.
  • My pet is allergic to Chicken. Can they eat Roasted Chicken?
    Absolutely, our Roasted Chicken flavour imitates the smell and taste of chicken with our only Natural Ingredient mix, without actually containing any chicken making it super safe for Chicken allergies.
  • My pet can't eat Bacon. Can I give them Smokey Bacon?
    Absolutely, our Smokey Bacon is safe for pets that do not eat bacon, as our product imitates the smell and flavour of Bacon using only Natural Ingredients.
  • My pet is allergic to Peanuts. Can I give them Peanut Butter Flavour?
    While most of our products are allergy safe. Peanut Butter does contain peanuts making it not allergy safe for pets with Peanut allergies.
  • Can I stock Sniff & Eat in my clinic or store?
    Yes! We offer wholesale starter kits, clinic displays, and flexible tiered pricing. Visit our Wholesale Page or email sales@sniffandeat.com.au to learn more.
  • Do you provide marketing materials?
    We do! We include branded boxes, shelf cards, counter signage, and digital assets with your wholesale orders.
  • How long does shipping take?
    We dispatch orders within 1–2 business days. Standard shipping in Australia takes 3–5 business days; express is 1–3 days. International shipping varies.
  • Do you offer free shipping?
    Yes! Free shipping is available on all Australian orders over $50 AUD.
  • Can I track my order?
    Absolutely — we’ll send you a tracking number once your order is dispatched.
  • What’s your return policy?
    Unopened, unused items can be returned within 30 days of delivery. If something arrives damaged or incorrect, just reach out and we’ll make it right.
  • Do you offer a money-back guarantee?
    Yes — if your pet doesn’t like it, we’ll do our best to help with a flavour swap or refund (after trialling all available options). Consideration is made on case by case basis.
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